Owen was both professional and compassionate in dealing with my Dad's funeral arrangements. Everything he said was delivered as promised and he was proactive in his communication to keep us informed. A few days after it was over Mum and I met him by chance in the street and he gave Mum a big hug and again went well above the normal standard of care. Thoroughly recommended.
Owen from Simple Direct Funerals was, right from my first call, wonderful to deal with. He is kind, communicates very well, step by step informed me what is happening, he gave me options for additional services. He took care of everything and took the stress out of a very challenging and sad situation. I highly recommend Simple Direct Funerals.
Caring and thoughtful service. Owen was most helpful at a stressful time. Thoroughly recommended.
Owen's service was prompt and exactly what we were looking for as a family - he took care of the paperwork and transport, guided us with other choices and arrangements, and left us with the bits we wanted to do our selves. We were looking for clear, simple, practical support that didn't cost the earth and avoided any unnecessary expenditure.
I knew Owen in his previous work before he started doing Simple Direct Funerals he has always been a thoughtful and kind man.
As a family who are no frills and prefer a more simple type of funeral/ final good-bye, we chose Owen to be part of this stage in life, knowing he helped other families we know. <br>Owen is kind, clear and concise with what he can do in his service, he does exactly everything that is asked of him and excellent timing and communication.
Thank you Owen.
Bee and Family
"Owen, the Family thanks you for taking care of Jessie and laying her to rest.
A very relaxed and professional service.
Thank you for the final committal address.
You made what is a difficult time less complicated and bearable."
Roger and Family
"We were so pleased that we called you when Mum passed away. Your management of the situation was exactly what she wanted. You were prompt and sensitive and listened to us. It was very simple and a great relief. Thank you so much."
Dale and Joanne
"We choose Simple Direct Funerals because they offered a simple straight forward service which was exactly what we wanted. They delivered everything they said they would and showed great empathy and understanding to our family. Many thanks, "
"Owen, you were so very helpful and accommodating and made the process very easy and we appreciate it enormously. Kind regards,"
"We were very happy with your unobtrusive service giving us the space to have a fitting family service which Rick would have wanted. Thanks."
"Several people talked to us about your service at "D's" celebration of life noticing your logo on the death notice, and we recommended it as being a good alternative to conventional funeral directors and totally suiting our purposes and being a prompt and professionally delivered service at a reasonable price.
My sons and I are very happy that we dealt with you when W passed away. You are a good person to deal with and you looked after us well in the days (and month) after W died. You were very patient and understanding regarding the payment you were owed and we appreciate that very much as I was pretty stressed out about it as you know. W only ever wanted a very basic cremation and no fuss, so he would have been happy with your service. I love your “therapy dogs”. W always said dogs can tell when you are upset and they try to give you comfort.
Owen was very professional. He treated my husband with respect.
Everything went smoothly, and very efficiently. The recycled wood urn was amazing. Thanks
Owen is excellent to deal with. I can recommend Owen at Simple Direct for a cremation that is respectful and caring.
"Thanks Owen. You delivered a fantastic professional service. Stress free, simple with no fuss (as in Dad's wishes). You were thoughtful and supportive and I appreciated your humour. Kind regards."
"Owen was very professional and caring, the family was pleased we chose him to organise our mother's cremation. Thank you."
The Fortune Family
"We appreciated your great communication and patience. We didn't feel rushed and are grateful you allowed us the time we needed to farewell our much loved Mum and Nana."
The Bansgrove Family
"Thanks for your professional service. We appreciate your sensitivity towards us after mum's passing away.
The last thing on our mind at a time like this is filling in all the necessary paperwork that is required at a family member's passing.
We were so pleased that you took care of everything for us, and at such a reasonable cost. Kind regards."
Hilary and Ron
"After talking to you about my Mother's wishes for a very quick simple cremation, I was impressed by your empathy, sincerity and helpfulness. You helped make the process remarkably easier for us. The whole family were impressed and appreciated your involvement."
"Dad just wanted a simple cremation with as little fuss as possible. I'm sure he would have been happy with the way things went. Thank you Owen for your help and support in organising everything. Thanks also for your care of Dad throughout. It was much appreciated."
We would highly recommend Owen at Simply Direct Funerals. His love and care during this sad time for the family was greatly appreciated. His sense of humour at the appropriate times lightened the mood and made a difficult situation more bearable. Nothing was too hard including driving to Christchurch to bring Dad back to Nelson. His attention to detail was also appreciated from recommending a nice urn to supplying pens to write on the coffin was great. He has good communication with us and kept us informed throughout. Many thanks again Owen
Craig and Mel
"You made the whole process easy and stress less. We would happily recommend your service to others. It was a nice touch the personal delivery of Peter's ashes to our home. Kind Regards."
Joan & Gavin
"Owen, thank you for all you have done for me."
Residing beyond Nelson, and my wife Annie with a terminal illness and wanting a Nelson funeral, my search for a Funeral Director began online.
The Simple Direct Funerals’ website immediately displays its’ differences to the traditional Funeral Homes. My online search was successful. I had found Owen, a man on a mission.
His open, refreshingly honest approach in all that he writes about himself and the funeral business along with his informal, natural style is exactly what eventuated when the time came.
Owen travelled to Westport where he simply, seamlessly joined me, giving me the space to remain totally involved. Our small gathering of family and friends at the Wakapuaka Chapel was a very informal farewell. It was deeply personal, and a totally engaging experience, yet completely dependent upon Owen’s presence and support delivered almost invisibly.
I am deeply grateful to Owen for all that he did, and highly recommend Simple Direct Funerals.
The response to a death in my family was quick, efficient and the cost was very reasonable. Everything was dealt with exactly as we wished. Clearly I would recommend Simple Direct Funerals to anyone who doesn't wish for an elaborate expensive funeral.
Thank you Owen for your absolutely professionalism, promptness and compassion during our recent bereavement. Your service is exemplary and I recommend you most highly.
"Your eye catching advertisement struck a cord with me. The bonus being, you exceeded your brief by showing empathy and a genuine willingness to successfully grant me my wish. Thank you so much."
"Mum was very happy with your service, communication and how you took care of Dad. Costs fair & reasonable."
"The family and I are very pleased with the way you handle our cremation for George. No fuss, no pressure, and very helpful with the arrangements. The comments received after the memorial were all in your favour. We very much appreciated your kindness to us and care of George through it all. I would recommend your services anytime. Thank you so much."
"We are pleased to take this opportunity express our appreciation for your personal care and assistance following the passing of our loved family member.
The efficiency and thoroughness of the service you provide aided us greatly in dealing with the challenging time that we all deal with at some stage. The chance to be so closely involved with all aspects allowed us to express our grief in a very personal way.
Carol and Brian
"Many thanks Owen for your compassion and care at the time of our much loved Mum’s passing. We really appreciated how you kept everything so simple. You are a genuinely lovely man. Thank you very much, I cannot speak highly enough of your service and attendance to detail. I have no hesitation in recommending you. Kindest regards,
"Owen was available at short notice when we needed him, was calm, helpful, kind and entered our lives at the most difficult time with tact and compassion. No fuss, no pressure, just exactly what we hoped for. A lovely person to deal with when a family is reeling from shock and sadness. Highly recommended."